Judging by all of the feedback and questions that I get on this subject, it’s apparent that a whole lot of you guys on the market surprise what a typical day within the lifetime of cabin crew with Etihad is like.
I imply, actually like.
Not simply a top level view of my working shift, however a blow by blow account that provides you an actual flavour of what it’s to work for one of many world’s greatest airways.
So, in reply to those many requests, and since I believe that it will be nice so that you can have a private and intimate look behind the scenes, I’m going to share with you a typical working day in my life as cabin crew.
You’re going to be with me from the second I get up, to the second I get again residence, slip off my footwear, flop down in my favourite chair, and loosen up.
So the place are we flying to in the present day? Madrid!
So sit again and let’s prepare for take-off!
Get up, rise up, prepare
I should be on the briefing middle by 1.45 a.m.
Yep, you learn that proper, 1 / 4 to 2 within the morning.
You see, the flight takes off at 3.00 a.m. and there’s rather a lot to do earlier than then.
However as a part of that pre-flight preparation, I’ll be assembly up with my pals and colleagues and that is without doubt one of the issues that provides to the joy and anticipation that I really feel about going to work.
I should be on the briefing middle for my reporting time 1½ hours earlier than my flight, so how do I get there?
There are not any worries about unreliable taxis or the early morning lack of public transport for this woman, all I must do is wait exterior my lodging and the shuttle bus will decide me up.
Considered one of these free firm automobiles cruises previous each twenty minutes, so if I catch one at round 12.40 a.m. I’ll be candy.
Why so early? I prefer to get to the airport in loads of time and have a cup of espresso in peace. That is my early morning ‘me’ time and I find it irresistible.
Oh, just a bit tip that works very effectively for me whereas I’m preparing – music.
I play the kind of music that motivates and cheers me up whereas I’m doing all of the necessaries like placing on my make-up and packing.
Choose Up Time
As I discussed beforehand, all Etihad lodging have shuttle buses which run each 20 minutes, so don’t freak out in the event you miss the primary one, so long as you calculate sufficient time earlier than your reporting, you’ll be high-quality!
Arriving at work
All the crew and pilots report on the Crew Briefing Heart (CBC) situated proper subsequent to Abu Dhabi Airport.
As soon as we arrive, we go to the Kiosk computer systems, scan our ID’s after which reply two multiple-choice questions – one about security and one about first support.
When you fail to reply these accurately we get a 3rd query which has to be proper.
If this doesn’t occur, then it’s important to go to the Crew Briefing Officers (CBO’s) who will ask two extra questions.
This actually is the ‘final probability saloon’, as a result of in the event you don’t get these proper, then you definitely’ll be offloaded from the flight (not allowed to fly on that day) and belief me, that basically doesn’t finish with a great consequence
I handle to reply all questions with none points, so it’s time for my effectively deserved morning espresso!
Throughout late nights, the Crew Briefing Heart is tremendous busy; it’s because most Etihad’s flights depart between 01:00 a.m. to 03:00 a.m.
I’ve completed my cup of espresso and my valuable ‘me’ time and I’m coming into the briefing room.
It’s 01:35 a.m., and all crew ought to arrive for the briefing 10 minutes previous to it beginning.
We’re all right here and able to begin, so the Cabin Manager welcomes us to this flight and lets us introduce ourselves to one another.
That essential little bit of team-building achieved, we transfer on to the flight info particulars: passenger load, how many individuals are touring with us, particular dealing with friends, unaccompanied minors, medical circumstances, VIPs, particular meals, what number of requests are there and what are they.
I’m in the present day’s language speaker since my mom tongue is Spanish.
After that, both the Cabin Supervisor (CM) or the Cabin Senior (CS) asks us safety-related questions corresponding to, ‘Which forms of doorways will we discover on this plane’, ‘What sort of slides does this plane have’, and so forth.
We now transfer on to studying which work place will we be scheduled on in the present day:
- Galley operators are accountable for making ready meals and repair gadgets
- Cabin operators work -surprise, shock – particularly within the airplane’s cabin.
Shortly after this a part of the briefing is over, the pilots be part of us and focus on the flight time and route and we’re lastly able to proceed to the E-gate – our automated immigration system.
As soon as everybody has gone via that, we hop to a bus that may take us on to the plane.
In Abu Dhabi, we don’t must go via the airport to get to work.
Arriving on the plane, security checks & pre-boarding duties
We’re on the airplane!
The Cabin Supervisor proclaims over the Public Announcement system that we’ve obtained fifteen minutes to full all our security and safety checks, so we’ve obtained to maneuver rapidly however totally, cautious to not overlook or neglect a single factor.
Every crew member has to examine the tools of their space with the steerage of the CCQRH (Cabin Crew Fast Reference Handbook). That may be a detailed checklist that tells us what to examine in keeping with the kind of plane we’re in and our place as a cabin crew member.
All of us transfer swiftly to do an entire examine, from passenger seats to bogs, carts, compartments, and galleys.
Now on to making ready the cabin.
I work in Enterprise class so now we have to pre-set the menus, headsets, amenity kits, newspapers, and magazines earlier than our friends board.
I and my colleague for the flight divide up the work and it’s achieved earlier than the Cabin Supervisor has requested.
I give him the thumbs up, signaling that I’ve completed my jobs and informs the Cabin Supervisor “L2/R2 pre passenger boarding checks accomplished”.
Passenger boarding time
Okay, so boarding time is upon earlier than we all know it, so it’s HATS ON, SMILES ON, IT’S SHOWTIME!
The Cabin Supervisor asks an extra crew member to affix him in order that there are two individuals boarding.
So now I’m within the entrance galley, making ready a tray with glasses of Champagne, orange Juice, lemon mint, or water to be provided to the enterprise class passengers as quickly as they be part of us.
Whereas we’re nonetheless stationary, we additionally take individuals’s coats, provide newspapers, magazines, give out heat towels, and, if time permits, we take orders for an after take-off drink and breakfast.
Cabin securing & take-off
That is the time once we be sure that every thing is secure for take-off: all baggage are stowed, nothing is on the ground blocking the way in which out, bogs are empty and locked and passengers have their seatbelts on.
We stroll via the cabin doing the checks and once we end we inform the Cabin Supervisor and take our seats for take-off.
These seats are referred to as “jumpseats” and might solely be utilized by the cabin crew.
We sit there primarily throughout takeoff and touchdown however we will additionally use them to relaxation a bit of too if they don’t seem to be situated simply in entrance of the passengers.
Jumpseats are usually situated at the back and front of the plane and generally close to emergency exits to have the ability to attain these doorways in case of an emergency.
As soon as the captain has been notified that the cabin and passengers are secured, he proclaims over the PA, “Cabin crew seats for take-off”.
Time to go!
A fast psychological overview of the emergency procedures and voila! we’re within the air!
There’s no feeling prefer it, none in any respect.
By the point the ascent is over and the pilot has eased the airplane into cruise mode, most of our passengers are asleep.
In Enterprise Class I discover that I don’t have very a lot to do, so I pop alongside and assist in Financial system the place they’re handing out distribute snack baggage.
On this flight, previous to touchdown, each cabins can have breakfast service.
This often achieved one and half hours earlier than we landing, so the Cabin Supervisor and Cabin Senior have agreed that we are going to begin service at 5.45 a.m.
After service- Free time
After the breakfast service is completed, we lastly have time for ourselves.
The flight is seven and a half hours lengthy so we’ve obtained loads of time to meet up with one another and to take care of these of our friends who’re night time owls.
Some crew have a chew to eat, whereas others take turns in doing hydration runs (giving out water within the cabin) and periodically checking the bogs.
Preparation for touchdown
It’s 7:30 a.m. and the First Officer has simply introduced that we’ll shortly be descending.
We rapidly transfer again to the cabin to put together and safe for touchdown.
We’ve to examine that every one baggage are stowed, clear away any trash, be sure that individuals have their seatbelts mounted, and that the bogs are locked.
If any visitor has given us a jacket or every other merchandise to stow for them, that is once we return it.
The Galley operators are ensuring all service containers, bars, and carts are closed and sealed and the galley can also be secured.
As soon as all of us agree that every thing is secured we take our seats for touchdown and inform the cockpit by way of the interphone.
Wow! This half is sort of as great as taking off.
As I look out the window, I can see a lovely dawn over Madrid.
Superb, simply superb.
I’m beginning to surprise what I ought to eat for my very own breakfast after I get interrupted by the Captain’s announcement: ‘Cabin Crew seats for arrival’.
As soon as once more it’s time to mentally overview my emergency procedures for touchdown.
We do that as a result of 80% p.c of accidents occur through the takeoff or touchdown phases of the flight, so it’s essential to be able to react quick.
I don’t imply to alarm you, however that’s a actuality, and being ready for the unlikely occasion of it taking place is a really, essential a part of a flight attendant’s job.
We’re extra than simply fairly faces, far more.
Disembarkation & airport arrival
Bye, thanks! Thanks, bye-bye, Merci. Gracias. You’re welcome. Have a beautiful day.
The final passenger is leaving the airplane and we rush to acquire menus, blankets, headsets, and unused facilities from the seats, the ground, and wherever else that our friends could have left them.
As a part of the submit passenger disembarkation checks, we be sure that all containers are sealed and that every thing is ideal. As soon as that’s achieved, we inform the Cabin Supervisor and it’s time to depart the plane.
We examine our grooming to verify we glance respectable and we head exterior.
As we stroll via the airport now we have a lot vitality that it feels as if we’ve simply woken up!
We present our ID’s to the Immigration officers, head on to choose up our suitcases, after which exterior to attend for the bus.
Our shift is lastly over!
Arriving on the resort
As we’re standing at check-in, I can hear some individuals planning for lunch or dinner however this time I’m not becoming a member of them as a result of I’m going to see my pals.
As soon as I’ve obtained my key, I head as much as my room, take a bathe, change out of my uniform and return down for breakfast.
I’ve been awake for nearly twenty-four hours, however a fast nap afterward will quickly kind that out for me. In our job, you get used to residing on the fringes of regular hours.
Regularly Requested Questions
What you do when on layovers? How lengthy was this one? And often how lengthy they are often?
This layover was 24 hours. Relying on how drained I’m and the vacation spot, I both go to the town or simply go to the closest grocery store and are available again to the resort.
In Etihad, layovers vary from between 24 to 72 hours.
What’s your favourite vacation spot?
My two favorites are Madrid and Seychelles
How do you take care of jetlag?
By making an attempt to remain awake till it’s sundown within the metropolis the place I’m.
Additionally, exercising helps rather a lot!
What’s the neatest thing concerning the job?
Touring to superb cities and dealing with completely different individuals on daily basis.
What’s the worst factor concerning the job or is there one thing you don’t like about working in Etihad Airways?
I dislike the modifications in our sleeping patterns. Generally we’re overly drained and might’t sleep correctly.
Additionally, I’m not a terrific fan of the bodily strains that the job has on our backs. After some time, lifting issues can actually damage your backbone.
What number of days do it’s important to work on common? What number of days off do you may have on common in a month?
For each 7 days of labor, now we have 2 days off.
On common, a cabin crew has from 10 to fifteen days off each month.