Lots of people dream of changing into a flight attendant for an elite worldwide airline corresponding to Emirates.
Primarily based in Dubai, this airline is thought to be one of many hardest to realize a place with. Emirates receives a mean of 15,000 purposes for Cabin Crew each month and solely a really small share (rumors say 10%) of candidates really get employed.
However, with somewhat little bit of luck and our recommendations on the fitting preparation, you could be the fortunate one to obtain their well-known GOLDEN CALL.
What’s an Open Day?
Principally, it’s a recruitment occasion the place everyone seems to be welcome to attend with out an invite.
There, you’ll get the prospect to seek out out a bit extra in regards to the airline and provides your resume to the hiring staff with the hope of being shortlisted to be able to attain the ultimate interview.
I’ve mapped out under what the day seems to be like step-by-step.
Though lots of people assume that is only a day to drop off your resume, with Emirates you’ll even have the prospect to face your complete evaluation day phases.
Emirates Open Day course of: step-by-step
- Displaying up in an Open Day occasion
- Firm introduction 1.5 hours
- CV and passport picture drop off (1 min self-introduction)
- Group exercise 1
- Attain check
- Group exercise 2
- English Check
- Closing Interview (for that day)
1. Displaying up at an Open Day occasion
As a way to know the precise location and dates of those occasions, go to the Emirates careers web site and go to “Cabin Crew Recruitment”.
On that web page you’ll discover correct details about the cities and the dates the place the airline plans to carry these occasions.
It’s finest should you register on-line for a selected Open Day you propose to attend. If not, airline representatives will ask you to register on-line as soon as your CV has been shortlisted.
The rule of thumb relating to the costume code is, ‘costume the half!’
I can’t emphasize this sufficient – should you don’t costume the half, why do you have to be even thought of for it?
Belief me, that is actually an instance of the truth that you solely get one likelihood to make a very good first impression.
This implies exhibiting up in Enterprise Apparel.
Women can put on both a knee-length skirt or pants with skin-colored pantyhose, a neutral-colored buttoned shirt and a jacket or blazer.
Just be sure you put on sufficient, discreetly utilized, make-up and that your hair and nails are good.
Almost about sneakers, decide closed heels that aren’t extraordinarily excessive as you have to need to take away them for the peak check.
Gents ought to go for a go well with with a collared shirt and tie, polished sneakers and brief and neatly groomed hair.
Attempt to keep away from having a beard on the massive day, as a cleanly shaven face seems to be way more presentable.
Proper, now that we’ve obtained your costume code sorted, let’s take a look at your arrival on the Open Day.
Time is an extremely vital element of the aviation business, so exhibit your understanding of this by arriving when you must.
Which really means a couple of half an hour earlier simply to be protected.
Whenever you arrive, combine and mingle, speak to individuals, get to fulfill individuals.
It’s actually vital to make it appear like you’re capable of socialize as a result of there could be a recruiter current preserving an eye fixed out.
And don’t neglect that the individuals round you’ll assist you all through the day and make it simply that little bit simpler.
2. Firm introduction
On this half, you’ll attend a presentation in regards to the airline, its locations, plans for growth, highlights of dwelling in Dubai (the bottom metropolis), and so on.
Additionally, you will be taught extra about what it’s to be a cabin crew for Emirates, together with the perks and the challenges.
Recruiters will wish to know that the attendees have paid consideration throughout this session, so they are going to ask questions to check everybody’s information!
Take part freely and exhibit your information with out being pushy.
3. CV drop off
The recruitment staff goes via tons of, if not hundreds, of CV’s in a brief time period.
It’s essential that you just current them with a brief and concise resume that highlights your expertise in customer support and factors out the abilities you possess that match these wanted for the job of a flight attendant.
A resume must not ever be longer than 2 pages.
Along with your CV, have a replica of your passport, in addition to two extra headshots, full physique image, and a replica of your highest academic diploma to handout.
Candidates shall be known as by identify in small teams.
As soon as it’s your flip, you hand your CV to one of many recruiters, they’ll have a fast take a look at it and can ask you questions relating to your earlier expertise, like: “Are you at present working?”, “What did you do in your earlier job?”
You don’t have a very long time to clarify all of your expertise, so ensure you give a quick however full reply.
The recruiter shall be asking their questions based mostly on the CV you could have given them, so just remember to realize it inside out.
After this transient interplay, everybody will return to their seats and should wait till they’re knowledgeable and who has been profitable and who didn’t make the primary lower.
In case you are shortlisted you’ll return to the room once more.
4. Group exercise
As soon as within the room once more, you’ll be divided into small teams and invited to take a seat in a circle to work in groups (that is often teams of three or 4 individuals, however it relies upon).
Group workout routines are essential in demonstrating endurance and teamwork amongst the attendees.
You may be introduced with a situation that you’ll have to talk about between one another, whereas having a restricted period of time.
Right here is an instance of an train used these days:
A recruiter will put a pile of images dealing with down, and your group should decide an image and create a narrative collaborating as a gaggle. On the again of the pics there shall be some inquiries to information you to create a narrative. You might have 5 minutes to consider your story and rehearse.
Some footage might be:
- Cabin crew serving to individuals contained in the airplane with keep on baggage
- A gaggle of mates onboard taking a selfie with a cabin crew
- A pair speaking and being served by the cabin crew
The guiding questions might be one thing like this:
- Who may these individuals be?
- What may they be doing?
- As a cabin crew what would you do or how would you work together?
It’s worthwhile to make a narrative based mostly on these types of questions and the image given.
When you are discussing, the recruiters shall be circling every group and listening to how everyone seems to be speaking. Particularly, they’ll observe individuals’s tone of voice, participation, physique language and timekeeping.
So just remember to aren’t fully quiet, take part when acceptable but in addition hearken to others’ opinions, venture your voice, and watch your physique language.
You wish to look pleasant and assured, not terrified, so right here’s a simple: put on a smile and attempt to make it attain your eyes.
Don’t fear about your English grammar, pronunciation or accent, simply take part in a pleasant and outgoing method.
After this train, the second lower occurs and they’ll submit the numbers on the door once more.
5. Top and Attain check
Now comes the attain check, one thing that you’ll have to move as a way to work for any Center east airline.
For EMIRATES, cabin crew should have the ability to attain 212cm whereas standing on their tiptoes and in addition be at the least 160 cm tall.
Different airways like Qatar or Etihad simply require the arm-reach check.
On this case, candidates shall be requested to attempt to attain a mark on the wall at 212cm.
Footwear should be eliminated and the concept is for individuals to stretch out as a lot as they will, to achieve or move the mark.
They may even measure your peak and if you’re under 160cm or should you fail to the touch the mark, you gained’t go any additional within the software course of.
6. Group exercise #2
Okay, so at this stage there shall be only a few of you left, perhaps as little as 6 individuals.
So In case you have made it this far, you’re virtually there.
It’s time for the second group exercise, which is analogous to the earlier one.
An instance of this train could be:
“You would need to select one buyer to take a seat in an empty seat subsequent to the emergency exit, as a result of there’s just one house left. Who would you select that particular person and why?” Choices: Injured athlete, a frequent flyer, a first-time flyer, a nursing mom, an unaccompanied baby, and an emirates workers member”.
Candidates should take part, have interaction with each other and attain a closing determination.
It’s vital to needless to say everybody continues to be being assessed.
Attempt to hearken to everybody, take part within the dialog, converse clearly and don’t impose your opinion on others.
Be assured when addressing the group and at all times preserve monitor of time.
There’s no proper or flawed reply, keep in mind that they’re checking the way in which that you just talk.
After this has been accomplished, they’ll once more put the chosen numbers on an inventory. And you’ll have to fill in a type relating to tattoos and scars. As you in all probability know, seen tattoos aren’t allowed in Emirates (test this text the place I talk about Emirates requirements).
In case you made it via, they’ll provide you with a hyperlink for a web-based English and persona check.
You’ll have to full these inside 24 hours.
In case you are profitable, you’ll be invited to a web-based Closing Interview within the following days.
7. English Check and persona check (on-line)
The English check will test your proficiency in English.
Bear in mind, that is aviation’s official language.
The English check will include Studying, Comprehension and Writing.
Don’t fear an excessive amount of, as EMIRATES has multinational crew members, in order that they perceive that English will not be everybody’s first language.
Which implies that the examination is fairly easy and straightforward to know.
Nonetheless, this doesn’t imply that you just don’t need to apply beforehand.
Working towards this facet of your software is one thing that you are able to do for gratis to your self, however it may possibly repay huge time!
About this subject: English for Cabin Crew: How to Improve It And Pass Your Interview
The persona check is designed to see in case your persona and expertise match with the Emirates cabin crew function necessities.
You’ll have to rating statements on a 0-9 level scale as as to whether or not you agree with them.
Emirates makes use of psychometric assessments from a supplier known as Saville Assessment, you may go to their web site and apply assessments from their web site.
The extra you apply, the upper you’ll rating and the better will probably be so that you can make it via to the ultimate interview.
8. Closing interview (One on One)
The final a part of the method is the ultimate Interview.
In case you have handed all the opposite sections, you may be scheduled a day on your on-line Closing Interview.
Sure, surprisingly that is finished on-line, utilizing a platform just like Skype.
Candidates who’ve aced all phases on the evaluation day shall be requested private and job-related questions.
They simply wish to convey out the very best experiences in you and search for the potential to turn out to be a cabin crew.
So ensure you are ready for this stage.
Among the questions you could be requested are:
- Why do you wish to work for EMIRATES and never QATAR or ETIHAD?
- Give me an instance the place you needed to make the most of the very best customer support expertise as a way to full a activity or make a buyer pleased. How did the shopper really feel? How did you’re feeling? What did you say precisely? They’ll ask you a lot particulars so when telling your story ensure you know your story nicely.
- What do you assume being a cabin crew is like?
- Have you ever thought of the actual fact that you’re going to dwell away from your loved ones? How would you’re feeling realizing that you just gained’t see them for at the least 6 months?
Take a second to hearken to what the recruiter is asking you and reply with strict honesty.
Present them that you’re prepared to offer all of it as a way to be part of the corporate and that they gained’t remorse using you.
After the interview, your standing will say “software beneath assessment”, then, “interview accomplished”, and if you’re lastly chosen you’ll learn “ becoming a member of formalities in progress” and you’ll get the “GOLDEN CALL”, that’s what they name it once they get in contact to let you know that you just obtained the job.
Emirates Airline’s secret scoring system
Now I wish to share one thing which may assist you perceive how EMIRATES recruiters choose their favourite candidates.
Each a part of the method counts, from the second you stroll into the Open Day, you’re being scored based mostly on the way you look, converse and tackle others.
Your resume, English and persona check, group train…
They too have a rating.
So let’s say, for instance, that in 3 phases you scored excessive factors, however within the final 2 you weren’t so nice. They’ll use this to attempt to calculate a complete rating which will or could not prevent.
Strive your finest to maintain impressing them so you may be scored extremely in all phases.
This may make you a profitable candidate.
Ideas for acing your Open Day
- Use your bubbly persona to interact with individuals. Make mates with different candidates!
- Pay attention clearly to every thing that’s being mentioned by the recruiters.
- Be sure to know your resume, and put together your tales, and airline situation solutions. It’s worthwhile to know all the small print.
- Smile! Smile! Smile! However GENUINELY! If it doesn’t attain your eyes, it’s not actual. All of us can acknowledge faux smiles.
- Attempt to stand out with confidence however don’t act like you already know all of it. Be humble.
- Dress to impress! Put together your self with what you’ll put on, how your hair shall be and preserve refreshing your look all through the day.
- Don’t be afraid to talk! Cabin crew are continuously talking, so should you come throughout as shy, this gained’t assist.
And In case you get eradicated, don’t consider it as the top of the world. Focus on the constructive: you learnt rather a lot from the expertise, you met lots of people, you gained confidence and should you ever wish to return, you’ll know what to anticipate.
You’ll be able to reapply to Emirates after 6 months, however why not give it a go at one other airline’s Open Day?
Life goes on!
Who is aware of the place you’ll find yourself!